Partnership Announcement

SolvIT Networks Belgrade is pleased to announce the partnership with 4ME leading IT service management solution.
4me is the first enterprise service
management application specifically built to support the Service Integration and Management (SIAM) approach.

CA Service Management — Service Desk Manager

Challenge Business people go to IT as a last resort. The modern employee goes to Google when they have a question and turns to their social networks for support long before they go to IT for help. You’ve established a self-service solution to help employees help themselves, but you’ve found it’s not used. The business users view IT as an obstacle to progress.