CA Service Management — Service Desk Manager

Challenge Business people go to IT as a last resort. The modern employee goes to Google when they have a question and turns to their social networks for support long before they go to IT for help. You’ve established a self-service solution to help employees help themselves, but you’ve found it’s not used. The business users view IT as an obstacle to progress.

CA Threat Analytics for Privileged Access Management

The misuse or takeover of privileged accounts constitutes the most common source of breaches today. CA Threat Analytics for PAM provides a continuous, intelligent monitoring capability that helps enterprises detect and stop hackers and malicious insiders before they cause damage.